Privacy Policy

Introduction

Acer Law Pty Ltd ("we", "us", or "our") respects your privacy and is committed to protecting the personal information that you share with us. This Privacy Policy outlines how we collect, use, and safeguard your personal information in compliance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By accessing or using our services, website, or engaging with us, you agree to the collection, use, and disclosure of your personal information in accordance with this Privacy Policy.

Contact Information:

Acer Law Pty Ltd 23 Atchison Street, St Leonards NSW 2065, Australia

If you have any questions about this Privacy Policy or how we handle your personal information, you may contact us via email at privacy@acerlaw.com.au.

1. Collection of Personal Information

We may collect personal information about you when you interact with us. This information can include:

Your name Contact details (e.g., address, phone number, email) Employment or business details Sensitive information (e.g., health information) where relevant to the legal services we provide Any other personal information relevant to your legal matter We collect this information directly from you or from third parties (such as other legal practitioners, public sources, or your representatives) as part of our services.

2. Use of Personal Information

We collect and use your personal information for purposes including but not limited to:

Providing legal advice and services Managing your legal matter Complying with our legal obligations Communicating with you about our services Improving our services Marketing, if you have provided consent We will not use your personal information for any purpose other than those outlined above unless required by law or you have provided your explicit consent.

3. Disclosure of Personal Information

We may share your personal information with third parties in connection with the legal services we provide. These third parties may include:

Barristers or other legal practitioners Experts and consultants engaged in your matter Courts, tribunals, or regulatory bodies Government agencies where disclosure is required by law External service providers such as IT and administrative services We will take all reasonable steps to ensure that any third parties we disclose your personal information to protect it in accordance with applicable privacy laws.

4. Security of Personal Information

We are committed to ensuring that your personal information is secure. We implement a variety of physical, technical, and administrative security measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction.

Despite our efforts, no method of electronic storage or transmission over the internet is completely secure. Therefore, we cannot guarantee absolute security, but we strive to protect your personal information to the best of our ability.

5. Access and Correction of Personal Information

You have the right to request access to the personal information we hold about you, and you may request corrections if the information is inaccurate, out of date, or incomplete. To do so, please contact us using the details provided above.

We may ask you to verify your identity before providing you with access to your personal information.

6. Cookies and Website Data

When you visit our website, we may collect non-personal information through cookies, log data, and analytics services. This information helps us improve our website’s functionality and user experience. You can control cookie preferences through your browser settings.

7. Third-Party Websites

Our website may contain links to third-party websites. Please be aware that we are not responsible for the privacy practices of such websites. We encourage you to read the privacy policies of any linked websites.

8. Data Retention

We retain your personal information for as long as it is necessary to fulfill the purposes for which it was collected or as required by law. Once it is no longer needed, we will take reasonable steps to securely destroy or de-identify it.

9. Complaints

If you believe that we have breached your privacy rights or the Australian Privacy Principles, you may contact us using the details provided above. We will endeavor to respond to your complaint and take appropriate steps to resolve the matter.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on our website. Continued use of our services after any changes indicates your acceptance of the updated policy.